etm group is now part of Corporate Travel Management
www.travelctm.com
www.travelctm.com
12 years of travel rationalisation
In 2010, etm incorporated the leading independent management consultancy Butler Caroye, which is now called etm travel consulting. Established in 1998, Butler Caroye has provided specialist travel supply chain services to over 50 corporates, universities, and government departments. Clients include BHP Billiton, Telstra, ANZ, NAB, KPMG, EDS, Monash, ANU and the Department of Defence. Please see our client list below.
Butler Caroye received the prestigious BttB Best Consultancy Award in 2008, 2009 and 2010. And its founder Tony O’Connor is the first and only inductee into the Industry Hall of Fame. Tony is a regular speaker at international conferences, and has had over sixty travel procurement articles published in local and offshore business magazines. He is Australia’s leading travel procurement expert.
etm now provides you with both the services of Tony O’Connor and the sophisticated procurement tools of Butler Caroye. There is a lot of marketing in the consulting area; diagrams and flow charts, procurement talk and promises of savings. But much of it is foreign sourced and thinly based. We provide you with proven tools in the hands of proven people. Our ROI and cost reduction figures are conservative and solid. And all our market-proven methodologies were built ground-up specifically to extract best-value from the travel supply chain.
our consulting services
Our consulting services are grouped into three areas; analysis, procurement and ongoing supplier management.
Good data and analysis are the basis for all three stages. But they are different processes with different requirements.
Each of our services is customised to your exact needs. They can be delivered individually or as logical packages.
We analyse a range of external and internal details with specific outcomes in mind; to increase your satisfaction and service levels, and to lower your travel costs. There are several paths that we explore.
The results and recommendations are concise and useful, and are backed by as much detail and verification as you need.
Whenever possible, we base our advice on numbers.
Certain analysis is critical to airline and hotel tendering, and is best done before negotiations. When you have better data and modelling than the supplier, the result can be substantial savings.
procurement
We are specialists in travel tendering and negotiation support. How you tender is the largest determinant of what you pay over the years that follow. The travel supply chain is opaque and complicated. It has many inter-related components and relationships. We apply our knowledge and procurement tools to obtain best value for our clients.
supply
The ongoing monitoring and management of suppliers can remove the need for corrective action and expensive replacement. Good supply stretches over several tender cycles. Active management not only improves the ongoing quality of supply, but also lowers costs. It is a case of effective preventative action. Having contracted good and fair terms that cover all the necessary details, you need to insure yourself against non-performance, both qualitative and financial. Corporate travel supply tends to be highly sales driven. A supplier’s attention can shift to the next account win. Slippages in pricing and service levels are not uncommon. We measure performance, minimise risk and implement the necessary improvements on your behalf.
our procurement tools
Our many automated consulting tools have been built ground-up specifically for use with the Australian travel supply chain.
They are not generic tools made for any supply area misapplied to travel. They are not foreign tools mismatched to local market conditions. They are not just vanilla web-based solutions that sacrifice the necessary travel detail for immediacy of access. They have been enhanced and refined by over ten years of commercial use, and successfully used by many of Australia’s largest corporate travel buyers.
They range from the simple, such as dynamic pricing monitors and airline deal benchmarkers, through travel policy and strategy tools, up to the more complex, such as airline strategy modelling and hotel gap analysis.
For information, please contact Tony O’Connor on 0409 944 911 or tonyo@etmcorporatetravel.com.au
over 50 clients across 70 successful projects
etm travel consulting, formerly Butler Caroye, has helped the following organisations to rationalise their travel.
Clients
In 2010, etm incorporated the leading independent management consultancy Butler Caroye, which is now called etm travel consulting. Established in 1998, Butler Caroye has provided specialist travel supply chain services to over 50 corporates, universities, and government departments. Clients include BHP Billiton, Telstra, ANZ, NAB, KPMG, EDS, Monash, ANU and the Department of Defence. Please see our client list below.
Butler Caroye received the prestigious BttB Best Consultancy Award in 2008, 2009 and 2010. And its founder Tony O’Connor is the first and only inductee into the Industry Hall of Fame. Tony is a regular speaker at international conferences, and has had over sixty travel procurement articles published in local and offshore business magazines. He is Australia’s leading travel procurement expert.
etm now provides you with both the services of Tony O’Connor and the sophisticated procurement tools of Butler Caroye. There is a lot of marketing in the consulting area; diagrams and flow charts, procurement talk and promises of savings. But much of it is foreign sourced and thinly based. We provide you with proven tools in the hands of proven people. Our ROI and cost reduction figures are conservative and solid. And all our market-proven methodologies were built ground-up specifically to extract best-value from the travel supply chain.
our consulting services
Our consulting services are grouped into three areas; analysis, procurement and ongoing supplier management.
Good data and analysis are the basis for all three stages. But they are different processes with different requirements.
Each of our services is customised to your exact needs. They can be delivered individually or as logical packages.
We analyse a range of external and internal details with specific outcomes in mind; to increase your satisfaction and service levels, and to lower your travel costs. There are several paths that we explore.
- Overall strategy
- Airline supply
- Accommodation supply
- Ground transport
- Online booking tools
- Travel policy and compliance
- Internal process efficiency
The results and recommendations are concise and useful, and are backed by as much detail and verification as you need.
Whenever possible, we base our advice on numbers.
Certain analysis is critical to airline and hotel tendering, and is best done before negotiations. When you have better data and modelling than the supplier, the result can be substantial savings.
procurement
We are specialists in travel tendering and negotiation support. How you tender is the largest determinant of what you pay over the years that follow. The travel supply chain is opaque and complicated. It has many inter-related components and relationships. We apply our knowledge and procurement tools to obtain best value for our clients.
supply
The ongoing monitoring and management of suppliers can remove the need for corrective action and expensive replacement. Good supply stretches over several tender cycles. Active management not only improves the ongoing quality of supply, but also lowers costs. It is a case of effective preventative action. Having contracted good and fair terms that cover all the necessary details, you need to insure yourself against non-performance, both qualitative and financial. Corporate travel supply tends to be highly sales driven. A supplier’s attention can shift to the next account win. Slippages in pricing and service levels are not uncommon. We measure performance, minimise risk and implement the necessary improvements on your behalf.
our procurement tools
Our many automated consulting tools have been built ground-up specifically for use with the Australian travel supply chain.
They are not generic tools made for any supply area misapplied to travel. They are not foreign tools mismatched to local market conditions. They are not just vanilla web-based solutions that sacrifice the necessary travel detail for immediacy of access. They have been enhanced and refined by over ten years of commercial use, and successfully used by many of Australia’s largest corporate travel buyers.
They range from the simple, such as dynamic pricing monitors and airline deal benchmarkers, through travel policy and strategy tools, up to the more complex, such as airline strategy modelling and hotel gap analysis.
For information, please contact Tony O’Connor on 0409 944 911 or tonyo@etmcorporatetravel.com.au
over 50 clients across 70 successful projects
etm travel consulting, formerly Butler Caroye, has helped the following organisations to rationalise their travel.
Clients
| Adelaide University | Cadbury Schweppes | KPMG |
| Agfa Geavert | Centrelink | Monash University |
| Airservices Australia | Commonwealth Bank | National Australia Bank |
| Alcatel Lucent | Continent Express | New Zealand Department of Corrections |
| EDS | CPA Australia | Nufarm |
| ANZ Bank | Cyberlynx | Oxiana |
| Arnotts | Deasil Ltd | Piedmont Group |
| Attorney Generals Dept | Department of Communication, IT & the Arts | Reece |
| Australian National University | Department of Employment & Workplace Relations | Siemens |
| Australian Securities & Investment Commission | Department of Health | Skilled Engineering |
| Australian Sports Commission | Department of Defence | Supply Clusters |
| BHP Billiton | Department of Industry Tourism & Resources | University of NSW |
| Bluescope Steel | Department of Transport & Regional Services | Woolworths |
| Boehringer Ingelheim | Fonterra | Zurich Financial Services |
| Optus | Onesteel | National Foods |
| Department of Immigration | Department of Prime Minister & Cabinet | Slater & Gordon |
| Simplot | Telstra | University of Ballarat |
| Downer EDI |
(03) 9521 5355 tonyo@etmcorporatetravel.com.au
